Are you pondering why HBO Max Keep Signing Me out? I know how frustrating it is when you’re watching your favorite movie on a TV Show on HBO Max, and it suddenly logs you out to Home Screen.
There might also be a problem with the streaming device or HBO Max app that deters you from keeping logging in.
If the HBO Max is not sustaining and keeps signing you out, don’t fret. I will share some quick fixes to get you out of this problem.
Some Reasons Due To Which HBO Max Keeps Signing You Out
- HBO Max account limit exceeded.
- The unstable internet keeps signing you out.
- There might be a cache problem on the streaming device.
- You might be using the outdated version of the HBO Max app
- The VPN is hindering HBO Max, and it keeps signing you out.
#1 Sign Out HBO Max From All Devices
Like the other streaming apps, HBO Max also has account limits; when the limit exceeds, it won’t let you log in to extra devices.
If you’re using the With ads plan, you can log in to up to two devices simultaneously. So, if you try to log on to a third device, it will sign you out automatically.
Perhaps you would have shared the HBO Max password with your friend or family member, and they have logged in to HBO Max with your provided account credentials. HBO Max will keep signing you out if this is the case and your account limit is exceeded.
You must sign out of all devices through the HBO Max website to fix this issue.
- Open the HBO Max website and enter your account credentials to log in.
- From the top right corner, click on your profile photo and Settings.
- Locate the “Devices”
- Now click on “Manage Devices” and Sign All Devices Out.
Once all the devices are successfully signed out, you can log in to HBO Max without barriers.
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2- Troubleshooting The Unstable Internet Connection
One of the primary reasons why HBO Max keeps signing you out is the unstable internet connection.
Maybe multiple devices are connected with the Wi-Fi network congestion that slows down the internet. You can also use any internet speed testing website to check the speed.
Unstable internet on your streaming devices will never let you log in to HBO Max. You can also check several other apps, and if those apps are also signing you out, it means there is an internet problem.
Once you have found a slow internet connection, restart the router to fix it.
Now again, open the HBO Max app, enter your login credentials, and hopefully, it won’t log you out this time.
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3- Clear The Cache Of Streaming Device
Sometimes, the corrupted cache injects glitches in HBO Max and won’t let you log in. In this situation, HBO Max sometimes crashes and hinders your streaming experience.
Luckily, you can clear the cache of your streaming devices in a few seconds.
The power reset will drain all the power from streaming devices, clear the cache, and eliminate all the temporary glitches. This powerful way will surely fix the HBO max issues; this time, it won’t log you out.
Similarly, if you’re streaming HBO Max on a laptop browser, you can clear its cache in easy-to-follow steps.
- Open Chrome browser, go to Settings
- On the top search bar, type “cache”.
- Choose the first option, “Clear Browsing Data”.
- Select “Cache Images and files,” choose the time range, and click the clear data button.
This will wipe out all of your browser’s cache; now, reopen the browser and play the desired desired content on HBO Max without any barrier.
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4- Update The Firmware Of Streaming Device
Streaming devices frequently release new updates to prevent it from glitches and provide a seamless experience to users.
But what if you don’t update the firmware? With time, the system becomes more susceptible to bugs and glitches, so HBO Max keeps signing you out. Similarly, you will also face many other problems regarding streaming apps.
Even though most streaming devices and smart TVs update their firmware automatically if connected to a stable internet. But sometimes updates get missed due to slow internet, or you have turned them off.
That’s why you should always manually check for the latest updates and keep your streaming device up to date to avoid glitches.
If you cannot update the app, reinstall HBO Max and it will automatically be installed with the latest version.
5- Update The HBO Max App
If the HBO Max is still signing you out, check for the new update of HBO Max app. Perhaps you’re using an outdated version of the app, which causes conflicts with the system’s firmware.
Most of the time, the latest firmware version of the streaming device doesn’t support outdated apps.
So, if HBO Max is not letting you sign in, update the app from the App Store and then reopen the app to log in.
Related Post: Can’t Find HBO Max On LG TV?
6- Turn Off The VPN
If the HBO Max keeps asking you to sign in and keeps signing you out, you’re probably using the VPN.
VPNs change your IP address and align it with another country; sometimes, VPNs align the IP address with the countries where HBO Max doesn’t offer services. Due to this reason, you can’t access HBO Max, and it keeps signing you out.
Secondly, VPNs slow down your internet connection, especially if you’re using a free VPN. And the slow internet connection always hinders streaming services.
That’s why, before signing in to HBO Max, ensure the VPN is turned off.
7- Check HBO Max Server Status
In rare cases, the HBO servers go down in your regions, and you can’t access any of its services.
You can check the HBO max server status on the DownDetector website. If the servers are down, you can sign up for HBO Max. In this situation, you can’t do anything except wait.
In this guide, I have discussed why HBO Max keeps signing you out and share some prominent solutions to fix this issue.
In most cases, HBO Max keeps kicking you out because the account limit exceeds or you have a slow internet connection. Ensure that you have faster internet, and also consider signing out of HBO Max from all other devices.
I hope this guide was helpful to you and solved your problem.
Hi! I’m Aiden Elliot. I’m a tech nerd and have worked in the tech industry for the last 7 years. Now I have founded JustSmartHues to help you fix tech issues. I hope you will find this blog helpful.